When ordering a custom item, please add this item to your cart with a quantity equal to the price of the item. In the comments please also include what the item is and any details that may be necessary.
You contact us for a custom item, and we tell you the item will cost $28. You add this item to your cart, with a quantity of 28, now your cart will have a total of $28 in it. Then in the comments section you add a comment stating what the item is.